Shipping & Returns
Last updated: July 22, 2026
Production Time
Every item is printed or embroidered to order, nothing is sitting on a shelf waiting to be shipped. Please allow 2-7 business days for production before your order ships. You'll get a shipping confirmation with tracking as soon as it's on its way.
Shipping Time
Once shipped, domestic orders typically arrive within 3-7 business days, depending on your location. Total time from order to delivery is usually production time plus shipping time above.
Sizing
Check the size chart in each product's photo gallery before ordering, every blank (Comfort Colors, Econscious, Lane Seven, etc.) fits a little differently. If you're between sizes, sizing up is usually the safer call on our unisex/oversized cuts.
Returns & Exchanges
Because every item is made specifically for your order, we handle returns a little differently than a standard retail store:
- Defective or incorrect items: if what you received has a print error, a real defect, or isn't what you ordered, email us within 14 days of delivery at dss@dropsetsociety.com with a photo. We'll replace it or refund it, no cost to you.
- Wrong size ordered: since each item is printed to order, we're not able to offer free returns or exchanges for a sizing choice. If you'd like a different size, reach out and we'll do our best to work out a discounted replacement.
- Change of mind: we don't accept returns for "changed my mind," since the item was made specifically for you and can't be restocked or resold.
How to Start a Return
Email dss@dropsetsociety.com with your order number and a description (and photo, if it's a defect or print issue) of what's wrong. We'll get back to you with next steps.
Questions
Anything not covered here: dss@dropsetsociety.com. See also our Terms of Service and Privacy Policy.